Lucinda Hawksley

UCCI x Compass Media IT & Finance Roundtable

UCCI x Compass Media - Tourism Roundtable

Compass Media Ltd Products Terms & Conditions

The following terms and Conditions of Service (“terms”) apply to all products and services provided by or on behalf of Compass Media Ltd (“Compass Media”, "Compass", “we” or “us”) and, in the event of any dispute, are governed by the laws of the Cayman Islands and the Cayman Islands courts shall have exclusive jurisdiction over any such dispute.

By submitting an order for a product or service from Compass Media or any member of the Compass group of companies (each a “project”), and by signing an order form, quotation or estimate, you agree to be bound by these terms, our Privacy Policy, Copyright Policy, and any other relevant policies (together, your “contract”), all of which can be found at 

 in addition to the matters set out in your order form. Please review the Contract carefully as it sets out the legal obligations and rights between us.

Compass Media reserves the right to change these terms at any time and without prior notice and encourages clients to periodically review this page for changes.

Fees for services to be provided by Compass Media will be set out in the order form, written estimate or quotation.

Unless a client has applied for and been accepted as a credit account customer, Compass Media will provide services only on a pre-payment basis, with receipt of cleared funds prior to the order being confirmed. Account customers may be extended a credit account with thirty days for payment from date of invoice. Compass Media reserves the right to withhold publication and/or release of work done by Compass Media on behalf of the client until cleared funds have been received.

If the due date for payment falls on a weekend or bank holiday the payment is due on the first working day immediately prior to the due date. Compass Media reserves the right to charge interest on late payment at 5% per month on a compounded basis.

For the avoidance of doubt, Compass Media shall have the right to charge additional sums for any additional services requested during a project that are over and above the estimated time or out of scope. Specifically, the client agrees that changes required over and above the estimated work, or in addition to the agreed scope, or where the client makes changes to the supplied copy or changes required to be carried out after acceptance of the draft design, will be liable to a separate charge.

Any invoice queries must be submitted by email within thirty of days of the invoice date.

Accounts which remain outstanding for sixty days after the date of invoice will incur late payment interest charges at 5% on the outstanding amount from the date due until the date of payment.

Payments may be made by cheque, online transfer, credit card (Visa, Mastercard) or debit card.

Returned cheques will incur an additional fee of $50 per returned cheque.

Fees may be recovered by another company in Compass Media’s corporate group.

Where a payment is in default the client agrees to pay Compass Media’s legal and accounting expenses and third-party collection agency fees in the enforcement of the debt and these terms in addition to all amounts due, including interest charges.

By supplying text, images and other data (“client data”) to Compass Media, the client agrees that it holds the appropriate copyright and/or trademark permissions and permits Compass to use the data in the commission of the services. The ownership of the client data will remain with the client.

Copyright is retained by Compass Media on all design work including sounds, words, pictures, ideas and illustrations (“design work”) unless specifically released in writing and after all costs have been settled.

A licence for use of design work is granted to the client solely for the project or Advertisement defined in the scope, order form or request. The client may request in writing from Compass Media, the necessary permission to use the design work in forms other than for which it was originally supplied, and Compass Media may, at its discretion, grant this and may charge for the additional usage.

Sub-contractors and provision of services

Compass Media reserves the right to use the services of sub-contractors, agents and suppliers.

Compass Media reserves the right for any member of the Compass group of companies to provide the services.

The client agrees, to the fullest extent permitted by law to defend, indemnify, and hold Compass Media, Compass group companies and affiliated companies (including but not limited to Regal Cinemas and television stations on which Advertisements are broadcast) and each of their respective employees and agents (together the “Indemnified Persons”) harmless from any claim or demand made by the client or any third party (including, but not limited to claims in breach of intellectual property and defamation), as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses of every kind and nature, known and unknown (“Losses”), incurred or suffered by Compass Media, relating to or arising out of: (a) any breach of these terms or the Contract; (b) the client’s use (or misuse) of Compass Media’s services or products; (c) failure of an Advertisement to meet any standards warranted by the client in these terms; (d) the client’s violation of any law, regulation or the rights of a third party, including intellectual property rights; (e) defamation by the client; and/or (f) the client not having the appropriate authority or permission to use the data or materials it has submitted or to enter into the contract.

Compass Media makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. Any indication given by Compass Media of a project’s duration is to be considered by the client to be an estimation. Compass Media cannot be held responsible for any project delays.

Compass Media is not responsible for any loss, or consequential loss arising from the products and/or services it supplies, delay to or non-delivery of products or services, save where caused by Compass Media’s wilful default or fraud.

The client expressly agrees that Compass Media holds no responsibility for any act or omission (including any amendments made) by itself or any third party, before or after a design or Advertisement is published or screened.

Compass Media’s maximum liability for any loss or damage arising out of or in relation to any service whether in contract, tort or otherwise shall not exceed the amount paid by the client for the relevant service.

For the avoidance of doubt, nothing in these terms will limit or exclude Compass Media’s responsibility for death or personal injury resulting from its own fraud or any other liability that cannot be excluded.

Compass Media will in no circumstances be liable for:

any loss or damage arising out of failure to deliver, air, screen or publish on a timely basis or inadvertent omission from any issue of the publication;

any errors in telephone numbers, addresses, or any other key information in any advertisement;

interruption or delay experienced by the client or any third party in delivering copy to Compass;

any failure or delay affecting: delivery; production; publication; screening; airing; transmission of the Compass Media Sites, which results from any act, omission, interruption, fault or other condition beyond the reasonable control of Compass;

repetition of errors and it is the client’s responsibility to inform Compass Media of any errors and provide any necessary assistance to Compass Media to prevent a repeat of the error.

loss of profit, loss of opportunity, loss of goodwill, loss of anticipated saving, loss of revenue or any other loss which happens as a side effect of the main loss suffered by the client or any loss which could not be contemplated by Compass Media.

Compass Media does not guarantee continuous, uninterrupted access by users of or visitors to the Compass Media Sites, radio stations, third party television stations or Regal Cinemas.

All services and Contracts are contingent upon acts of God, strikes, mechanical breakdowns or any other unforeseen interruptions to the production schedule. Acts of God such as hurricanes which occur after publication and initial distribution of the most current issue of the publication will not be reason to alter payment amounts contracted for that issue.

Compass Media’s maximum liability for any loss or damage arising out of or in relation to any service, whether in contract, tort or otherwise shall not exceed the amount paid by the client for the relevant service.

The client agrees to allow Compass Media to place a small credit on printed, online or onscreen material, in the form of a small logo or line of text, where required by Compass Media.

The client also agrees to allow Compass Media to place design work, along with a link to the client’s site where appropriate, on Compass’s website for demonstration purposes and to use any designs in its own publicity, brochures and portfolios. The client should contact customerservice@compassmedia.ky if it does not want the design work to be published.

Compass Media will not include in its design work any material which it considers, in its sole discretion, to be immoral, offensive, obscene or illegal. Compass Media reserves the right to refuse to include material without giving reason to the client.

It is the client’s responsibility to ensure that all advertising material conforms to all relevant standards applied by advertising standards authorities, laws or regulations and Compass Media shall have no responsibility or liability for any breaches in respect of materials it has produced for the client.

Please refer to the Compass Group’s privacy policy at

https://www.caymancompass.com/privacy-policy/

It is the client’s responsibility to confirm to Compass Media if any information (that does not constitute personal data for the purposes of privacy laws) that it provides to Compass Media in the course of the project is confidential information and should be treated by the Compass Media as such. Compass Media shall comply with its obligations under relevant applicable laws in relation to confidentiality, but for the avoidance of doubt shall not be liable for the transmission of any information that was not expressly noted to be confidential information.

The Compass Group’s terms of website use at 

https://www.caymancompass.com/terms-of-use/

 apply to all users of Compass’ website. To the extent that there is any conflict, these terms shall apply.

Any questions relating to these terms or Compass Media’s services should be directed to customerservice@compassmedia.ky.

Should any part of the terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect.

Our failure to insist upon or enforce any provision of these terms of service shall not be construed as a waiver of any provision or right of Compass Media.

Additional Specific Product terms:  Print & Design Services

This section of the terms sets out additional terms of business between the client, being an entity, individual or agency purchasing print or design services, and Compass Media, as printer and/or designer of the work (“project”) and should be read in conjunction with any other information provided by Compass Media to the client in relation to the project.

At the time of proposal, Compass Media will provide the client with a written estimate or quotation by email. A copy of the quotation is to be signed and dated by the client to indicate acceptance and should be returned to Compass Media. Acceptance of a quotation shall indicate that the client has agreed to these terms.  All work is carried out by Compass Media on the understanding that the client has agreed to the terms.

For the avoidance of doubt, Compass Media shall have the right to charge additional sums for any additional services requested during the project that are over and above the estimated time or out of scope. Specifically, the client agrees that changes required over and above the estimated work, or in addition to the agreed scope, or where the client makes changes to the supplied copy or changes required to be carried out after acceptance of the draft design, will be liable to a separate charge.

Additional Specific Product terms:  Advertising Services

This section of the terms sets out the terms of business between the client, being an entity, individual, or agency purchasing content, and Compass Media, as publisher of the advertisement content (the “Advertising Contract”) and should be read in conjunction with any other terms provided by Compass Media to the client, including the relevant Print Media Kit and any order for work.

These terms shall apply to all advertisements, including print advertisement in a Compass Media publication (“Publication”), online advertisements on a Compass Site, social media advertisement placement, email newsletter advertisements, advertisements screened at Regal Cinemas or on a third party television station, and radio advertisements aired on any Compass Media radio station (together “Advertisements”). By placing an order, the client accepts and agrees to be bound by these terms.

Fees for the Advertisement will be set out in the order form or a written estimate or quotation. Signing the order form shall constitute acceptance by the client of these terms and the Contract.

Compass Media may, without any responsibility to the client, reject, cancel or require any Advertisement to be amended that it considers unsuitable or adverse to these terms and remove, not print, suspend or update or change the position of any such Advertisement. Compass Media may refuse to publish, screen or air any Advertisement for any client who has not paid any sums due for any Advertisement. The client will remain responsible for all outstanding sums.

No Advertisement booking made with Compass Media that is reliant on a third party (including but not limited to cinema bookings) will be binding on Compass until the Advertisement has been approved by the third party.

Compass Media has the right to cancel any Advertising Contract, at any time before or after commencement of services, at its sole discretion.

In the event that Compass: (i) does not place, screen or air any Advertisement; (ii) shall discontinue a Compass Media Site, radio station or Publication; or (iii) shall cancel this Advertising Contract, or Regal or a third party television station is unable to screen the Advertisement, Compass Media will not be liable for any loss or damage caused directly or indirectly by such action or omission.

All copy and type arrangements of Advertisements are subject to the approval of Compass.

It is the responsibility of the client to submit all advertising materials to the publication on a timely basis according to the artwork deadline dates as detailed within the relevant Print Media Kit.

In the event that such materials are not forthcoming, Compass will have the right to create an advertisement for the client which will not be subject to the client’s pre-publication approval and invoice the client for related creative and production charges in addition to advertisement space charges.

The client authorises Compass Media, but Compass Media is not obliged, to destroy all photographs, artwork, soundwork, film etc, after a period of 30 days from publication if return of said media is not requested by the client.

All Advertisements shall remain the sole property of Compass Media and may not be used, reproduced or rebroadcast by anyone other than Compass Media without Compass Media’s express written consent.

Any Advertisement that, in the opinion of Compass Media, could be mistaken for editorial copy will be labelled “Advertorial” (or equivalent).

While Compass will make every effort to place Advertisements in positions requested by the clients, Compass Media  is under no obligation to do so, except in cases where the client has paid a “premium” to reserve a preferred position.

Compass Media neither warrants nor represents that the Advertisement will be without errors. The Client expressly agrees that Compass Media will not be required to correct any error in the Advertising until the commencement of the next advertising period.

Compass Media shall use its reasonable endeavours to reproduce Advertisements as provided by the client but cannot guarantee that the Advertisement will be of the same quality.

It is the responsibility of the client to notify Compass Media in writing of any error in advertisements within seven days of delivery, airing, screening or publication.

If Compass Media publishes or screens an Advertisement containing an error or fails to publish or screen an Advertisement, in circumstances where Compass Media is at fault and payment has already been made to Compass Media, the client’s sole remedy shall be the credit of an amount that Compass Media in its sole discretion considers reasonable and in no circumstances exceeding the amount paid for the Advertisement.

Advertising rates are based on digital files being submitted to Compass Media in correct high-resolution format according to the Artwork Specifications page in the publication’s Media Kit. If additional services are necessary to prepare digital logos or files for high quality reproduction there will be an additional charge of CI$100 per hour.

The client will remain responsible for the entire Advertisement charge if the client cancels after the sales deadline as detailed in within the relevant Print Media Kit.

An additional fee of 25% of the full cost may be charged if the client provides artwork after the artwork deadline.

The client guarantees and warrants to Compass Media that:

All Advertisements shall fully comply with the Compass guidelines at 

https://www.caymancompass.com/community-standards/

any information supplied in connection with the Advertisement is accurate, complete, true and not misleading;

Compass Media is based in Cayman Islands. We are passionate about our community and all of the things that make Cayman special. 

Our flagship product is the national newspaper of record, the Cayman Compass, supported by our four radio stations: Z99.9, Rooster 101.9, Gold Cayman 94.9 and Island FM – The Rhythm of Cayman 98.9.

We also publish magazines and features throughout the year.

319 Shedden Rd, George Town, PO Box 1365, Grand Cayman KY1-1108 Cayman Islands

Compass Media Ltd

Compass Media Ltd and its affiliates (“we”, “our”, “Compass Media”) are committed to bringing you (“you”, “your”, the “user”) the best possible online experience that we can provide. One important aspect of that experience is ensuring that you are aware of when and how Compass Media collects information about you and how that information is used. We use your information to provide the products and services you request, as well as to understand how and why our users engage with us. This allows us to personalise content, show you relevant adverts, and improve your experience of our products and services. Please note that sometimes our websites may contain links to third party sites, which may have their own privacy policies. If you follow a link to a third party, you should read the privacy policy shown on that site. We are not responsible for the content or data protection practices of these linked sites.

Your data protection rights are important to us and we are committed to being clear with you about how we use your personal information. We commit to:

  -  comply with relevant data protection legislation from time to time in place;

  -  carefully consider the legal reason(s) for using your data and where necessary ask your permission;

  -  put in place controls to protect your information;

  -  choose suppliers and partners who share our data protection values;

  -  retain your information only as long as there is a legal or business need to do so; and

  -  continue to examine how we can provide clarity to our users about our use of personal information.

This Policy explains how we collect, use, share and transfer your personal information when you use the services provided on our websites (“websites”). It should be read in conjunction with our Terms of Use and Compass Media Community Guidelines. Personal information is any information about you by which you can be identified, including, but not necessarily limited to:

    your name, date of birth, email address, postal address, phone number, mobile number;

    payment details, including bank and card details;

    information relating to your personal circumstances or opinions; and

    how you use our websites and services.

Compass Media Ltd and its affiliated companies (listed below) will collect, use, share and disclose or otherwise process your information in accordance with this Policy. Importantly, some laws (including the Cayman Islands Data Protection Law) distinguish between a “controller” and a “processor”. We note that Cayman Media Ltd is a “controller” for those services where we make decisions on how your personal information is used in connection with our services and, in those circumstances, we are responsible for the obligations of a controller under applicable laws in connection with the processing of personal information.

    Compass Media Ltd websites include compassmedia.ky, caymancompass.com, insideoutcayman.com, caymanhealth.com, goldcayman.ky, z99.ky, islandfm.ky, rooster101.ky, and other associated sites, including any e-commerce sites, may from time to time be created by or for Compass Media Group or its affiliates.

    Compass Media Ltd affiliates include: Compass Media Ltd, Compass Media Services Ltd, Compass Media Holdings Ltd, Sluzba Ltd, Atlas Cayman Ltd and all parent, sister or subsidiary companies any entity listed here from time to time.

We collect personal information when you provide it to us. For example, when you subscribe online, fill out our online forms, enter a competition or promotion, or pay for an advertisement. We also collect personal information when you browse our websites.

For the avoidance of doubt we do not collect special categories of data – such as information about your race, political opinions, religion, health or sexual orientation – unless you have chosen to provide that information to us. Our websites are not intended for children under the age of 18 and we no not intentionally collect or use information from children.

When you register for a Compass Media account we collect your name and email address and, should you choose to provide it, certain other information, including your photographic image, date of birth and contact information. Please note that, where you create an account or make a payment, it is your responsibility to choose a secure password and keep it confidential. Sending information via the internet is never completely secure and, whilst we do our best to protect your personal information, we cannot guarantee the security of any personal information sent to our website and you provide it at your own risk.

When you use our websites we may also use cookies or similar technology to collect extra data, including:

    your IP address – a numerical code to identify your device and which can provide information about the country, region or city where you are based;

    your usage, including browsing history, information on how you were referred to our websites, user movements, and your engagement with advertisements; and

    details of your device, to show you the best version of the site.

Subscription and classified advertisement purchase

You can renew your subscription to the Cayman Compass Media or place a classified advertisement online and, in processing that purchase, we collect personal information, including payment information and information required to approve the payment. We only use payment information for the express purpose for which you provide it and do not share it internally or externally for any other purpose.

If you correspond or interact with other users or our staff, for example by using online polls or making online comments we may display this content indefinitely in any relevant context, subject to our editorial judgement and your rights as set out in this Policy and in the Compass Media Community Guidelines.

Any information about yourself or others that you post on our websites and social media pages, on platforms like Twitter, Facebook and other chat rooms, blogs and forums, will be viewed by others (including search engines), over which we have no control. You are solely responsible for the information you choose to post or otherwise make available in public areas, and in making it available, you acknowledge that it may be collected and used by third parties. When contributing to a discussion, we strongly recommend you avoid sharing any personal details, and especially information that can be used to identify you directly. We are not responsible for the privacy of any identifiable information that you post in our online community or other public pages of our websites.

If you log in to our websites via a third party site, such as Facebook, that site may pass information to us, as permitted under the privacy policy for that website. Our websites may also return information about you to that site regarding your log in, such as which of our websites you visit and your use of the social media services on those websites.

If you log in with or connect to your account with us using social media, the social media service’s use of shared information will be governed by their privacy policy. If you do not want your personal information shared in this way, please do not participate in social sharing on our websites

You may choose to enter into promotions or competitions on our websites, in which case we will require certain evidence of your identity, your contact details and your date of birth. For some competitions we may require additional information, which will typically be outlined in the relevant competition terms.

We use personal information for a number of purposes, including the following:

    providing the services you sign up for, including subscriptions, competitions and promotions, and related internal administrative purposes, including accounting;

    improving and maintaining website performance;

    personalising our services, for example, recognising you, remembering your settings, displaying personalised advertising;

    carrying out marketing analysis to better understand what your interests and preferences are, to measure how effective our adverts are relevant to your interests and preferences;

    selling advertising space on our websites;

    analysing the performance of our websites and understanding how users use them;

    ensuring security and fraud prevention;

    making you aware of any changes to our services;

    sending marketing communications when we have your permission, or where permitted by law;

    responding to your queries and complaints;

    invoicing and processing payment for our products, including subscriptions and advertising, providing details to our authorised payment processors;

    preventing the posting of offensive or objectionable content or disruptive behavior anywhere on or to our websites;

    recruiting, by facilitating the application process;

    administration of competitions and promotions;

    compliance with applicable laws and regulations and our Terms of Use.

We will only use your personal information where we have a legal ground to do so. We determine the legal grounds based on the purposes for which we have collected and used your personal information. The legal grounds we will apply are:

    Consent: There may be some uses of your information where we ask for your consent. For example, your consent to receive marketing emails from us. You will have the right to withdraw that consent at any time, though if you do so we may not be able to provide the product or service you have requested.

    Fulfilling a contract: For example, to provide you with access to or process payment for your subscription or other products you have signed up for or to provide a prize to which you are entitled.

    For a legitimate interest: We may use your information where there is a legitimate reason to do so. For example, we may use your information where it would help achieve our business objectives or to facilitate a benefit to you or someone else. We only rely on legitimate interests if the reason for using your information is fair and lawful. For example:

        it is in our legitimate interests to process personal information in order for us to understand our readers, promote our services and operate our websites efficiently for the creation, publication and distribution of news and other content online and in print form, globally;

        we will rely on our legitimate interests when we analyse what content has been viewed on our websites, so that we can understand how they are used;

        it is in our legitimate interest to carry out marketing analysis to determine what products and services may be relevant to the interests of our users;

        it is in our legitimate interest to check the identity of users, to ensure that comments are not made anonymously;

        where we offer partnered features such as competitions or promotions, together with a third party, it would be in our legitimate interests to share the information you provide to us with that third party. It will usually be obvious where this is the case and we will provide you with additional information as appropriate and where appropriate, request consent;

        in the event of a sale or transfer of our business, it would be in our legitimate business interests to provide relevant information to a potential purchaser or successor.

    Compliance with law: In some cases, we may have a legal obligation to use or keep your personal information. There may be situations where we need to use your information to comply with legal and regulatory obligations or to defend claims.

Whilst we may rely on one legal basis, if that is no longer available to us, we may be able to rely on another.

We may share your information as follows:

    Affiliates: we may share information between the companies listed in the “About Compass Media” section above, for use in accordance with this Policy;

    Suppliers: we may provide information to other organisations that provide services on our behalf such as dealing with online payments and other forms of payment processing or web analytics;

    Advertisers: we may provide information to our advertising partners and providers;

    Other users: where you post information on the community areas of our websites it will be available to other users;

    Successors: we may reveal your personal information to any other organisation that buys, or to which we transfer all, or substantially all, of our assets and business. If such a transfer takes place, we will use reasonable efforts to try to make sure that the organisation we transfer your personal information to uses it in line with our privacy policy; and

    Legal and regulatory bodies: reveal your personal information to any law enforcement agency, court, regulator, government authority or other organisation if we are required to do so to meet a legal or regulatory obligation, or otherwise to protect our rights or the rights of anyone else.

    Google Analytics – we use Google Analytics to track our website’s traffic. These cookies collect anonymous information and allow us to view how the site, section and/or article performs. We are then able to tailor the website to provide a better experience for the user, as well as optimize our website’s performance. We collect data about our traffic via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics implementation;

    HubSpot – we use HubSpot for our email and marketing campaigns. For more information, please visit https://legal.hubspot.com/legal-stuff

    Mailchimp – we use Mailchimp for some of our marketing campaigns. For more information about Mailchimp please visit https://mailchimp.com/why-mailchimp/.

    Sendgrid – we use Sendgrid for some of our communication campaigns. For more information about Sendgrid please visit https://sendgrid.com/.

    AdButler and its affiliates: We use AdButler to serve ads. Cookies may be used on every web page to track ad display, and/or timing between various advertisement displays. AdButler includes servers from adbutler.com, adbutler-fermion.com, and sparklit.com;

    Vivenu: We use Vivenu for the sale of tickets and collection of ticketholder information.

These organisations may change from time to time without any notice to you. However, any organisations which access your data in the course of providing services on our behalf will be required to comply with all applicable data protection laws and we may, from time to time, review our service providers to make sure that they meet our standards. Note that we will not share your personal information with any non-affiliated company for their own marketing purposes unless we have your permission to do this.

In connection with the above purposes your personal information may be transferred outside the Cayman Islands, including to a jurisdiction which is not recognised by the Cayman Islands Ombudsman as providing for an equivalent level of protection for personal information as is provided for in the Cayman Islands. If and to the extent that we do so, we will ensure that appropriate measures are in place to protect the privacy and integrity of such personal information and in particular will comply with our obligations under relevant data protection laws and regulations governing such transfers, which may include:

    entering into a contract governing the transfer which contains the “standard contractual clauses” approved for this purpose by the Ombudsman;

    where appropriate, transferring your personal information pursuant to binding corporate rules; or

    a transfer where the Ombudsman has decided that the recipient ensures an adequate level of protection.